Launch your hospitality career and be part of one of the largest and highly sought after industry sectors, that offers a broad range of viable employment opportunities. The SIT30616 Certificate III in Hospitality will provide you with the practical skills, hands-on experience and industry specific knowledge to be a service professional in the fast-paced hospitality industry.


Our qualified training professionals will support and guide you along your learning journey and will equip you with the tools to be industry ready and successfully launch your career in the hospitality sector.


The SIT30616 Certificate III in Hospitality covers a range of front-of-house hospitality and customer service, and sale skills, plus a sound knowledge of industry operations essential to join the hospitality industry in an entry-level position.


The Australian accommodation and food services industry is one of the country’s fastest growing employment sectors. With more cafés, restaurants, and fast food chains being an integral part of the modern Australian lifestyle, there is an ongoing demand for jobs in this industry to accommodate this spike in the Australian food scene.


Jobs in this sector are set to have a growth of 9.1 percent by May 2023, which is above the general average expected growth rate of 7.1 percent. This strong growth ensures that there are plenty of career pathways available for those who wish to seek and develop their skillset in the hospitality industry.


Upon completion of this qualification, you will be equipped with the essential knowledge and skills required to begin your career within this essential industry. You will have the experience to work across a variety of locations and areas, and contribute to a thriving and growing industry that’s an essential part of Australian living.


This qualification has a strong focus on the food and beverage industry. You will be required to complete a minimum of 36 shifts at our training facility in Surfers Paradise, The Bavarian Haus, in which you will gain valuable workplace skills with hands-on experience in providing an effective hospitality service to customers. You will also develop industry knowledge in areas including how to participate in safe and hygienic work and food practices, provide a high level of customer service and provide responsible service of alcohol (RSA).


This nationally accredited qualification provides the foundations required to upskill and pursue further course studies in the hospitality industry or go on to university.


Due to low demand, enrolments in this course are currently closed. Please contact us to discuss available study options.


Successful completion of this qualification may lead to employment as a:

  • Food and Beverage Attendant
    Prepare and maintain the bar and dining room, ensuring the service of meals and beverages is performed in a professional manner to the organisation’s style and standards.
  • Bar Attendant
    Prepare, mix and serve both alcoholic and non-alcoholic beverages to patrons in hotels, bars, cafes, restaurants, clubs and other licensed establishments.
  • Wait Staff
    Provide exceptional service to ensure customer satisfaction in dining establishments including restaurants, diners and cafés, in which your duties may include preparing tables, replenishing stocks, taking orders, delivering food and drinks, processing payments and greeting patrons.
  • Function Attendant
    Provide a high level of customer service for an organisation during a function or event, in which duties may include greeting patrons, verifying tickets, assisting patrons to their seats, resolving complaints/problems and ensuring customer safety.


The two study modes available are traineeships or school-based traineeships.


Traineeship: A full time course runs for 12 months. A part time course runs for 24 months.


School-based Traineeship: A school-based traineeship runs for 24 months.


Practical workplace placement at The Bavarian Haus Restaurant in Surfers Paradise, with continuous guidance and support The Learning Collaborative trainers and assessors.


This course is also delivered by approved Third Parties, who are conveniently located throughout south-east Queensland. It is the responsibility of the approved Third Parties to recruit, enrol, support, train and assess students undertaking this course. The Learning Collaborative, in consultation with the approved Third Parties, is responsible for support and certification of all students enrolled in this course.


Full fee payment option available. Please contact us for more information.


This qualification contains 15 units. These units are made up of 7 core units plus 8 elective units.


  • BSBWOR203 Work effectively with others.
  • SITHIND002 Source and use information on the hospitality industry.
  • SITHIND004 Work effectively in hospitality service.
  • SITXCCS006 Provide service to customers.
  • SITXCOM002 Show social and cultural sensitivity.
  • SITXHRM001 Coach others in job skills.
  • SITXWHS001 Participate in safe work practices.



Below lists the current electives available for selection, please contact us for more information.


  • BSBCMM201 Communicate in the workplace.
  • CPPCLO2004A Maintain carpeted floors.
  • CPPCLO2009A Clean glass surfaces.
  • CPPCLO2017A Clean wet areas.
  • SITHACS001 Clean premises and equipment.
  • SITHACS002 Provide housekeeping services to guests.
  • SITHACS003 Prepare rooms for guests.
  • SITHFAB002 Provide responsible service of alcohol.
  • SITHFAB003 Operate a bar.
  • SITHFAB010 Prepare and serve cocktails.
  • SITHFAB004 Prepare and serve non-alcoholic beverages.
  • SITHGAM001 Provide responsible gambling services.
  • SITHIND001 Use hygienic practices for hospitality service.
  • SITXCOM001 Source and present information.
  • SITXFSA001 Use hygienic practices for food safety.


There are no entry requirements for this qualification. However, students may be required to complete a Language, Literacy and Numeracy (LLN) Assessment to determine any learner support requirements.


For all students undertaking nationally recognised training in Australia, it is mandatory to have a Unique Student Identifier (USI). To make your USI, visit the Australian government page here: Create a USI.


If students hold prior relevant work experience or formal qualifications issued by other Registered Training Organisations (RTOs), these may count as credit towards specific units. Please contact us for more information regarding eligibility or applications for Recognition of Prior Learning (RPL).


For further information, please download the information sheet below or contact us.



For all bookings and enquiries, give our office a call or send us an email. We’ll get back to you as soon as we can.


P  1300 136 780
A  1/20 Nerang Street, Nerang, QLD Australia


Office Hours: Monday – Friday, 8am – 4pm.