If you often dream of your next trip or travel destination, then you should turn your love for travel into an exciting career. Traverse across the globe and work in an industry that you will love with a SIT30216 Certificate III in Travel.


The tourism industry is one that is set to grow exponentially in the coming years, both in career pathway opportunities and in demand. Jobs within this sector are projected to grow by 6.6 percent by May 2023. Citizens are flocking to plan their next travelling adventure to explore the sites and scenery Australia has on offer. You can be part of that journey with this qualification, ensuring all facets of the travelling experience are smooth and stress-free.


This industry encompasses a range of employment pathways, such as becoming a travel consultant, cruise consultant, and reservation sales agent. These pathways allow candidates to work across various areas and expand their general and workplace knowledge.


With one in twelve jobs being in the tourism industry, there are plenty of job options available for those who to work within this essential sector. Upon completion of this qualification, you would have gained practical, hands-on experience to pursue entry-level positions in an industry that Australia is renowned for.


This entry-level qualification will equip you with the practical skills and knowledge to start your career in the travel industry. You will learn how to provide advice on international and domestic destinations, provide customer service to clients, process travel-related documentation, sell and book products and services, and prepare quotations.


This nationally accredited qualification provides the foundations required to upskill and pursue further course studies in the retail travel or tour wholesale sector or go on to university.


Successful completion of this qualification may lead to employment as:

  • Call Centre Sales Agent
    Assist clients in planning and arranging their holiday, travel, and/or accommodation reservations and offer advice and information about tours, local attractions and events.
  • Travel Consultant
    Advise suitable travel packages and options for clients and help them plan and book their tickets, accommodation, transportation, tours, insurance and fares.
  • Cruise Consultant
    Provide travel services for clients booking future cruises, including booking flights, organising cruise accommodation and transfers and planning itineraries.
  • Reservations Sales Agent
    Provide booking, reservation and travel arrangement assistance to clients on behalf of a company, agency or tour operator.


These services are delivered on behalf of The Learning Collaborative by approved Third Parties. Our Third Parties are conveniently located throughout south-east Queensland.


It is the responsibility of the approved Third Parties to recruit, enrol, support, train and assess students undertaking this course. The Learning Collaborative, in consultation with the approved Third Parties, is responsible for support and certification of all students enrolled in this course.


$2,990 per person, subject to eligibility. A co-contribution fee may apply to non-eligible students. Payment options are available, please contact us for more information.


This qualification contains 17 units. These are made up of 14 core units plus 3 elective units.


  • SITTIND001 Source and use information on the tourism and travel industry.
  • SITTTSL002 Access and interpret product information.
  • SITTTSL003 Provide advice on international destinations.
  • SITTTSL004 Provide advice on Australian destinations.
  • SITTTSL005 Sell tourism products and services.
  • SITTTSL006 Prepare quotations.
  • SITTTSL008 Book supplier products and services.
  • SITTTSL009 Process travel-related documentation.
  • SITTTSL010 Use a computerised reservations or operations system.
  • SITTTSL012 Construct normal international airfares.
  • SITTTSL013 Construct promotional international airfares.
  • SITXCCS006 Provide service to customers.
  • SITXCOM002 Show social and cultural sensitivity.
  • SITXWHS001 Participate in safe work practices.



Below lists the current electives available for selection, please contact us for more information.


  • SITTTSL001 Operate online information systems.
  • SITTTSL011 Source airfares for domestic flights.
  • SITTTSL014 Construct advanced international airfares.


There are no entry requirements for this qualification. However, students may be required to complete a Language, Literacy and Numeracy (LLN) Assessment to determine any learner support requirements.


For all students undertaking nationally recognised training in Australia, it is mandatory to have a Unique Student Identifier (USI). To make your USI, visit the Australian government page here: Create a USI.


If students hold prior relevant work experience or formal qualifications issued by other Registered Training Organisations (RTOs), these may count as credit towards specific units. Please contact us for more information regarding eligibility or applications for Recognition of Prior Learning (RPL).


For further information, please download the information sheet below or contact us.




For all bookings and enquiries, give our office a call or send us an email. We’ll get back to you as soon as we can.


P  1300 136 780