The FSK20113 Certificate II in Skills for Work and Vocational Pathways is designed as a pathway to equip you with the essential skills, knowledge and confidence so you can take the next step into employment or further training.


In today’s society, it is integral that all employees have a basic understanding of digital literacy, numeracy, and basic literacy. This qualification will also ensure you are well equipped with the essential employability skills to progress in either a vocational or career pathway. Specifically, this qualification allows you to bolster the basic required to progress in the various business administrative pathways. With the high demand of the various roles in this sector, it is important that all bases and basics are covered, so you can enrol with confidence and advance in your career.


This qualification will allow you to further develop the basic skills required so that you can thrive in the various vocational and career pathways within the business administration facet of this sector. These skills will ensure you are comfortable in literacy, working with various digital technologies and platforms, numeracy, and basic communication.


Within this nationally accredited qualification you will develop the required entry-level digital literacy and employability skills to prepare for workforce entry or pursue further vocational training.


This course is superseded. Current students will be contacted prior to transitioning to the new training model when available.


These services are delivered on behalf of The Learning Collaborative by approved Third Parties. Our Third Parties are conveniently located throughout south-east Queensland.


It is the responsibility of the approved Third Parties to recruit, enrol, support, train and assess students undertaking this course. The Learning Collaborative, in consultation with the approved Third Parties, is responsible for support and certification of all students enrolled in this course.


Full fee payment option available. Please contact us for more information.


This qualification contains 14 units. These units are made up of 8 core units plus 6 elective units.


  • FSKDIG03 Use digital technology for routine workplace tasks.
  • FSKLRG09 Use strategies to respond to routine workplace problems.
  • FSKLRG11 Use routine strategies for work-related learning.
  • FSKNUM14 Calculate with whole numbers and familiar fractions, decimals and percentages for work.
  • FSKNUM15 Estimate, measure and calculate routine metric measurements for work.
  • FSKOCM07 Interact effectively with others at work.
  • FSKRDG10 Read and respond to routine workplace information.
  • FSKWTG09 Write routine workplace texts.



Below lists the current electives available for selection, please contact us for more information.

  • BSBDIV301 Work effectively with diversity.
  • BSBWHS302 Apply knowledge of WHS legislation in the workplace.
  • BSBWOR201 Manage personal stress in the workplace.
  • FSKLRG01 Prepare to participate in a learning environment.
  • FSKLRG07 Use strategies to identify job opportunities.
  • FSKLRG14 Manage strategies for career progression.
  • FSKOCM04 Use oral communication skills to participate in workplace meetings.
  • TLID1001 Shift materials safely using manual handling methods.
  • TLIL1001 Complete workplace orientation/induction procedures.


There are no entry requirements for this qualification. However, students may be required to complete a Language, Literacy and Numeracy (LLN) Assessment to determine any learner support requirements.


For all students undertaking nationally recognised training in Australia, it is mandatory to have a Unique Student Identifier (USI). To make your USI, visit the Australian government page here: Create a USI.


If students hold prior relevant work experience or formal qualifications issued by other Registered Training Organisations (RTOs), these may count as credit towards specific units. Please contact us for more information regarding eligibility or applications for Recognition of Prior Learning (RPL).


For further information, please download the information sheet below or contact us.




For all bookings and enquiries, give our office a call or send us an email. We’ll get back to you as soon as we can.


P  1300 136 780