If you pride yourself on keeping things neat and tidy, then a career in cleaning services is for you. Gain the skills required for a job within the cleaning industry with the CPP30316 Certificate III in Cleaning Operations.


The support services sector of the workforce is an essential section of Australian employment, which includes those who work in cleaning operations. This sector is the perfect entry point for those wishing to dive right into the thick of the labour market.


This sector is projected to grow by 6.6 percent by May 2023, with most of this development to be in the building cleaning, pest control and gardening areas. Commercial and domestic cleaners are among the top five of the most employing occupation within this sector, reflecting the high demand of these jobs. With this influx of career pathways, there are ample opportunities to work within this thriving, essential industry.


Upon completion of this qualification, you will be equipped with the basic knowledge required to purse an exciting career in cleaning operations. Working within cleaning operations will bolster the support services sector, help others in their day-to-day routine, and will make a significant impact on many Australians.


This nationally accredited qualification will provide you with the practical skills and knowledge to work either alone, with or without supervision, in residential or commercial settings as well as specialist cleaning environments.


Within this qualification you will gain industry knowledge in areas including how to select, prepare and use appropriate cleaning methods for a range of situations, ensure safe work practices, maintain cleaning storage areas, remove waste and recyclable materials, and provide effective customer service.


Due to low demand, enrolments in this course are currently closed. Please contact us to discuss available study options.


Successful completion of this qualification may lead to employment as:

  • Corporate Cleaner
    Carry out cleaning and restocking tasks according to standards set by your employer or management of an organisation, such as offices, residential complexes, and schools. You may also be required to perform and document routine inspections and maintenance.
  • Housekeeper
    Perform cleaning and housekeeping duties for private residences, as well as hotels, motels and other commercial properties.
  • Hospital Cleaning Assistant
    Be responsible for sustaining a sterile environment in all areas of a hospital and perform general housekeeping and maintenance duties, such as cleaning rooms, making beds, replenishing linens and maintaining floors.


These services are delivered on behalf of The Learning Collaborative by approved Third Parties. Our Third Parties are conveniently located throughout south-east Queensland.


It is the responsibility of the approved Third Parties to recruit, enrol, support, train and assess students undertaking this course. The Learning Collaborative, in consultation with the approved Third Parties, is responsible for support and certification of all students enrolled in this course.


Full fee payment option available. Please contact us for more information.


This qualification contains 14 units. These units are made up of 5 core units plus 9 elective units.


  • CPPCLO3003 Clean using safe work practices.
  • CPPCLO3005 Confirm and apply privacy and security requirements for cleaning work.
  • CPPCLO3019 Remove waste and recyclable materials.
  • CPPCLO3035 Maintain cleaning storage areas.
  • CPPCMN3006 Provide effective client service.



Below lists the current electives available for selection, please contact us for more information.


  • CPPCLO3001 Maintain hard floor surfaces.
  • CPPCLO3004 Maintain carpeted floors.
  • CPPCLO3045 Clean high-touch surfaces.
  • CPPCLO3009 Clean glass surfaces.
  • CPPCLO3017 Clean wet areas.
  • HLTAID003 Provide first aid.
  • HLTINF001 Comply with infection prevention and control policies and procedures.
  • HLTINFCOV001 Comply with infection prevention and control policies and procedures.*


Up to three (3) units may be selected from the below imported electives list:

  • BSBADM307 Organise schedules.
  • BSBDIV301 Work effectively with diversity.
  • BSBWOR301 Organise personal work priorities and development.


*This unit is a direct equivalent for HLTINF001 Comply with infection prevention and control policies and procedures.


There are no entry requirements for this qualification. However, students may be required to complete a Language, Literacy and Numeracy (LLN) Assessment to determine any learner support requirements.


For all students undertaking nationally recognised training in Australia, it is mandatory to have a Unique Student Identifier (USI). To make your USI, visit the Australian government page here: Create a USI.


If students hold prior relevant work experience or formal qualifications issued by other Registered Training Organisations (RTOs), these may count as credit towards specific units. Please contact us for more information regarding eligibility or applications for Recognition of Prior Learning (RPL).


For further information, please download the information sheet below or contact us.



For all bookings and enquiries, give our office a call or send us an email. We’ll get back to you as soon as we can.


P  1300 136 780