The CHC33015 Certificate III in Individual Support will equip you with the industry knowledge and hands-on experience to provide individualised support and care to those who are elderly or disabled in aged care and in-home settings.


Working within the aged care industry can be a rewarding, satisfying, and fulfilling career that will make a positive impact on the elderly community. With numerous challenges on a physical and emotional level, this essential and necessary sector is projected to flourish and grow exponentially throughout the coming years. This sector provides services for more than 1.2 million citizens and this is estimated to double in the near future, increasing the need for more skilled and qualified workers to join this industry.


This sector is predicated to become one of the largest areas of employment in the next two decades. Position vacancies are set to grow in order to meet these ever-increasing demands, providing myriad opportunities for you to be involved in a life-changing industry.


Once you’ve gained the relevant experience and qualifications, you can successfully begin your satisfying and rewarding career in helping others and changing their lives for the better.


This qualification will help you prepare for your rewarding career within the sector. You will learn how to provide individualised support, communicate and work in health or community services, work with diverse people, follow safe work practices for direct client care and support the independence and well-being of your clients.


Depending on your choice of electives, you are able to specialise in the ageing or disability sectors of this qualification.


There are 120 hours of work placement required to achieve competency in this qualification; depending on your specialisation you will complete the hours in an aged care facility, disability support service or respite centres.


This nationally accredited qualification provides the foundations required to upskill and pursue further course studies in the community and health care setting or go on to university.


Successful completion of this qualification may lead to employment as a:

  • Nursing Support Worker
    Provide assistance, support and direct care to patients, under the direction of nursing staff, in private residences or health, welfare and community settings.
  • Disability Support Worker
    Provide in-home support for aged and disabled people with their day-to-day living needs and assist with facilitating their involvement in social events and activities.
  • Personal Care Assistant
    Provide support and assistance with a client’s day-to-day personal care needs, in their home or in a care facility, in accordance with their individualised care plan.
  • Community Care Worker
    Provide assistance and support services to people within the community who are elderly or may have a disability so that they can live an active and successful lifestyle.


These services are delivered on behalf of The Learning Collaborative by approved Third Parties. Our Third Parties are conveniently located throughout south-east Queensland.


It is the responsibility of the approved Third Parties to recruit, enrol, support, train and assess students undertaking this course. The Learning Collaborative, in consultation with the approved Third Parties, is responsible for support and certification of all students enrolled in this course.


Full fee payment option available. Please contact us for more information.


This qualification contains 13 units. These units are made up of 7 core units plus 6 elective units.


  • CHCCCS015 Provide individualised support.
  • CHCCCS023 Support independence and wellbeing.
  • CHCCOM005 Communicate and work in health or community services.
  • CHCDIV001 Work with diverse people.
  • CHCLEG001 Work legally and ethically.
  • HLTAAP001 Recognise healthy body systems.
  • HLTWHS002 Follow safe work practices for direct client care.



Below lists the current electives available for selection, please contact us for more information.

  • BSBMED301 Interpret and apply medical terminology.
  • CHCCCS001 Address the needs of people with chronic disease.
  • CHCCCS025 Support relationships with carers and families.
  • CHCLEG003 Manage legal and ethical compliance.
  • CHCMHS001 Work with people with mental health issues.
  • CHCPAL001 Deliver care services using a palliative approach.
  • HLTAID003 Provide first aid.



  • CHCAGE001 Facilitate the empowerment of older people.
  • CHCAGE002 Implement falls prevention strategies.
  • CHCAGE005 Provide support to people living with dementia.
  • CHCCCS011 Meet personal support needs.



  • CHCDIS001 Contribute to ongoing skills development using a strengths-based approach.
  • CHCDIS002 Follow established person-centred behaviour supports.
  • CHCDIS003 Support community participation and social inclusion.
  • CHCDIS007 Facilitate the empowerment of people with disability.


A current police check is required before commencement of practical placement.


Students may be required to complete a Language, Literacy and Numeracy (LLN) Assessment to determine any learner support requirements.


For all students undertaking nationally recognised training in Australia, it is mandatory to have a Unique Student Identifier (USI). To make your USI, visit the Australian government page here: Create a USI.


If students hold prior relevant work experience or formal qualifications issued by other Registered Training Organisations (RTOs), these may count as credit towards specific units. Please contact us for more information regarding eligibility or applications for Recognition of Prior Learning (RPL).


For further information, please download the information sheet below or contact us.

CHC33015 Certificate III in Individual Support (Ageing)

CHC33015 Certificate III in Individual Support (Disability)



For all bookings and enquiries, give our office a call or send us an email. We’ll get back to you as soon as we can.


P  1300 136 780
A  1/20 Nerang Street, Nerang, QLD Australia


Office Hours: Monday – Friday, 8am – 4pm.