If you are passionate about helping others, then the CHC32015 Certificate III in Community Services is the perfect opportunity for you. Work towards developing a rewarding career in the community and health care setting.


The Australian health care and social assistance sector is one of the largest growing areas in the country, and will make up a large contribution to employment growth as of May 2023. When coupled with the construction, education, and science sectors of Australian employment, these four industries are estimated to provide two-thirds of employment increase during this time .


This crucial sector of Australian living and employment is made up of a variety of services, such as the entire disability system, child protection and family services, homelessness, and sexual and domestic assault. Social and community workers have developed the essential and required skillset to work within these areas and be employed in one of the largest, and necessary, sectors in our country.


Community workers are those who are equipped with the knowledge, skill, and values to work with disadvantaged and marginalised individuals, families, social groups or communities to bolster, promote or restore social behaviours and function. These workers strive to minimise systematic barriers and to advocate for the basic rights of individuals and communities, ensuring the social and economic inclusivity of all citizens. This qualification will give you the required skillset and knowledge to make a substantial change in people’s lives.


This qualification will help you build strong foundation skills through hands-on experience and engaging classes to give you the confidence to provide individualised support, respond to client needs, and work with a diverse range of people in the community sector.


This nationally accredited qualification provides the foundations required to upskill and pursue further course studies in the community and health care setting or go on to university.


Successful completion of this qualification may lead to employment as a:

  • Support Worker
    Provide practical care, assistance and emotional support to clients and their carers that is flexible and individualised to improve their standard of care and quality of life.
  • Care Worker
    Provide personal support and care for the physical, emotional, cultural and social needs of a person in accordance with their care plan.
  • Community Services Worker
    Provide personal, physical and emotional care and support services to disadvantaged groups and individuals within communities.


These services are delivered on behalf of The Learning Collaborative by approved Third Parties. Our Third Parties are conveniently located throughout south-east Queensland.


It is the responsibility of the approved Third Parties to recruit, enrol, support, train and assess students undertaking this course. The Learning Collaborative, in consultation with the approved Third Parties, is responsible for support and certification of all students enrolled in this course.


Full fee payment option available. Please contact us for more information.


This qualification contains 12 units. These units are made up of 5 core units and an additional 7 elective units.


  • CHCCCS016 Respond to client needs.
  • CHCCOM005 Communicate and work in health or community services.
  • CHCDIV001 Work with diverse people.
  • HLTWHS002 Follow safe work practices for direct client care.
  • HLTWHS006 Manage personal stressors in the work environment.



Below lists the current electives available for selection, please contact us for more information.

  • BSBWOR301 Organise personal work priorities and development.
  • CHCADV001 Facilitate the interests and rights of clients.
  • CHCAOD001 Work in an alcohol and drugs context.
  • CHCCOM001 Provide first point of contact.
  • CHCLEG001 Work legally and ethically.
  • CHCMHS001 Work with people with mental health issues.
  • CHCPRP001 Develop and maintain networks and collaborative partnerships.
  • CHCSOH001 Work with people experiencing or at risk of homelessness.


There are no entry requirements for this qualification. However, students may be required to complete a Language, Literacy and Numeracy (LLN) Assessment to determine any learner support requirements.


For all students undertaking nationally recognised training in Australia, it is mandatory to have a Unique Student Identifier (USI). To make your USI, visit the Australian government page here: Create a USI.


If students hold prior relevant work experience or formal qualifications issued by other Registered Training Organisations (RTOs), these may count as credit towards specific units. Please contact us for more information regarding eligibility or applications for Recognition of Prior Learning (RPL).


For further information, please download the information sheet below or contact us.




For all bookings and enquiries, give our office a call or send us an email. We’ll get back to you as soon as we can.


P  1300 136 780